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All workers need help making job transitions, not just your new hires. You can't assume that a successful employee in one department or job will automatically repeat his or her success in another. Here are six strategies for making the transition work:
Don't presume the employee knows exactly what he or she’s hired to do. He or she may not feel comfortable asking, since he or she is "established." Take the initiative in bringing up the subject.
Discuss important business goals and corporate culture in your department. Cover the "big picture" topics such as overall strategy and projections. Never assume new hires already know the basics, even those who come from another part of the organization. Knowledge and culture can differ between floors.
Nobody works in a vacuum. You should have frank discussions with employees about the people who will affect his or her job. Identify direct reports, subordinates, major clients and others. Success hinges on his or her ability to perform a strong business network.
Talking about past failures in that department or position can often be the most valuable experiences. If necessary, review your notes from past interviews.
Common wisdom says the "honeymoon" lasts six months. During that time, hold meetings to discuss his or her new job, review early performance and ask for feedback.
Don't wait until an employee is on the verge of quitting before you act. Be sure the he or she is coached upfront, during the transition.
Working Solutions is a non-profit organization providing employee training and leadership development services for healthcare organizations, non-profits and corporations. This retention tip is published monthly to provide tips, strategies and new ideas for HR professionals, managers and executives to help retain their employees.
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